Shipping policy

Last updated: 11/12/2025

At Artkind, we take great care in packaging and shipping our fine art prints, as well as our original artworks, to ensure they arrive in perfect condition - whether you choose to receive them framed or unframed.

Processing Time

  • Hand-signed Framed & un-framed Prints:

All hand-signed prints are printed and first sent to the artist to-order, prior to being mounted and framed or simply packaged up and dispatched to you. Orders will therefore usually be dispatched to your address within 7-10 business days of your order being placed.

  • Digitally-signed Framed & un-framed prints:

Some of our artists choose to apply their signature digitally rather than signing each print by hand. When this is the case, you’ll see “Digitally Signed” clearly stated in the Artwork Details section.

These prints remain authentic limited editions—identical in quality to hand-signed versions—and this signing method simply allows for a faster production process. As a result, digitally-signed framed and unframed prints typically dispatch within 2–4 business days of your order being placed.

  • Original artworks:

We will be in touch shortly after you place your order to provide details on the delivery of your original art purchase. Shipping can be as fast as 1 week from placing your order, depending on where you and the artwork are currently based.

We’ll send a confirmation email with tracking details as soon as your order is on its way.

Print Shipping Times

Shipping times vary depending on your location - see our estimates shipping times below:

  • UK & Europe: 2–4 business days after dispatch
  • USA & Canada: 7-10 business days after dispatch
  • Australia: 7-10 business days after dispatch
  • Rest of World: 8-12 business days after dispatch

Please note: Shipping times are estimates and may vary due to customs processing or carrier delays.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order size.

Packaging

  • Unframed prints are carefully rolled in protective tissue and shipped in sturdy tubes.

  • Framed prints are securely packed in padded boxes to prevent damage during transit.

  • Original artworks are packed within a secure fine art crate to ensure the safe delivery of your new art purchase.

All orders are sent with care and attention to detail to ensure your art arrives ready to enjoy.

International Orders

We ship worldwide. However, please be aware that:

  • Some countries may charge customs duties or import taxes, which are the responsibility of the customer.

  • We cannot guarantee delivery times due to possible delays at customs.

Damaged or Lost Items

If your order arrives damaged or does not arrive at all:

Contact us at [gigi.rose@art-kind.com] as soon as possible or within 7 days of delivery.

Please be sure to include your order number and photos of any damage. We’ll work with you to make things right as quickly as possible.

Questions?

For any shipping-related questions, feel free to contact us at:

📧 gigi.rose@art-kind.com